Contact IRM
PO Box 71526 Knoxville, TN 37938
Phone: (865) 674-0828
Email: irmutility@gmail.com
Frequently Asked Questions
How do I contact IRM Utility for support or inquiries?
You can reach out to us via our online contact form, phone, or email. Our team is available to assist developers, utility customers, and members of the public with any questions or concerns.
Response times may vary, but we strive to reply to all inquiries within one business day.
What areas does IRM Utility serve?
IRM Utility provides wastewater services to select communities and developments across Tennessee. Each subdivision goes through a process with the Tennessee Public Utility Commission to ammend the service areas.
If you are unsure whether your property or development falls within our service area, please contact us for confirmation.
What is the process for connecting a new development to IRM Utility?
Developers should contact us early in their planning process. We provide step-by-step guidance, from initial feasibility assessments to final approvals and system integration.
IRM Utility will collaborate with you to ensure compliance and efficiency. For best results contact:
Bill Cox 865-712-4307
How does IRM ensure environmentally responsible wastewater treatment?
We use advanced, sustainable treatment methods to protect public health and natural resources while maintaining regulatory compliance.
Our commitment to environmental stewardship is central to every project.
Where can I find information about rates and billing?
Detailed information about our rates and payment options is available through our customer resources page.
If you have questions about your bill, our team is ready to assist. 865-674-0828
