Customer Resources
Stay Informed About Your Wastewater Service
Access important updates, rate information, and essential resources for IRM Utility customers.

January 2025 Rate Increase Overview
Beginning January 2025, IRM Utility implemented a scheduled rate adjustment for all customers within our service area. This decision follows a thorough evaluation of operational requirements and long-term infrastructure needs to ensure reliable, high-quality wastewater treatment services remain available to all communities we serve.
The primary factors driving this rate adjustment include increased costs for essential treatment processes, regulatory compliance, and ongoing investments in infrastructure upgrades. These measures are crucial for maintaining system performance, meeting evolving environmental standards, and supporting sustainable community growth.
IRM Utility is committed to transparency and fiscal responsibility. We continually work to control expenses and optimize operations, striving to minimize the impact on our customers while safeguarding essential services. We encourage customers to review the detailed rate information provided and to contact us with any questions or concerns regarding these changes.

